Conversational AI: Enhancing Customer Engagement and Support
What is Conversational AI? Examples and Benefits As a result, a multilingual chatbot makes your business more welcoming and accessible to a wider audience of potential customers. Chatbots can take care of simple issues and only involve human agents when the request is too complex for them to handle. This is a great way to […]
DPD customer service chatbot swears and calls company ‘worst delivery firm’ Science & Tech News
15 Best AI Chatbots for Customer Support Engage with shoppers on social media and turn customer conversations into sales with Heyday, our dedicated conversational AI chatbot for social commerce retailers. For real-time interactions, support bots can really have some major benefits both to your team and your customers. Just remember that AI is a virtual […]